1 — Who we are
Kauri & Gold & Co., trading name of [[LEGAL-ENTITY]], [[ADDRESS]]. Company number [[COMPANY-NUMBER]].
Reachable at info@kauriandgold.com.
2 — Scope
These terms apply to every offer made by Kauri & Gold & Co. and to every distance
contract concluded between Kauri & Gold & Co. and the customer. The text of these terms
is made available before the contract is concluded.
3 — The offer
The offer contains a complete and accurate description of the products.
Obvious mistakes or errors do not bind Kauri & Gold & Co.. Images are a truthful
representation; small differences in colour or finish are possible because of
your screen settings.
4 — The contract
The contract is concluded when the customer accepts the offer and meets the
stated conditions. Kauri & Gold & Co. confirms receipt of the order electronically.
5 — Returns
How to start a return and who pays the return postage is set out on the
Refund policy page. That page is the one
that counts.
6 — Price and payment
Prices are shown in the currency of the store. Shipping costs are shown
separately before the order is placed. Payment is made through the payment
methods shown at checkout.
7 — Delivery
The delivery time that applies to your order is on the
Shipping policy page.
8 — Complaints
Send complaints to info@kauriandgold.com. We confirm receipt within 24 hours and reply on
the substance within 14 days.